Last updated: 20th August 2026
Welcome to Unbroken Pride. These Terms and Conditions (“Terms”) govern your use of the website unbrokenpride.com (the “Site”) and any purchases, downloads, or services offered through it.
By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
Who we are
Unbroken Pride is operated by Joey Prism (“we”, “us”, “our”), based in Melbourne, Victoria, Australia.
Contact: hello@unbrokenpride.com
What this site offers
The Site provides information about the Unbroken Pride series and related resources, and may allow you to:
- learn about the books and companions
- purchase print or digital products
- join an email list
- access sample or informational content
Unbroken Pride resources are educational self-help materials. They are not therapy, medical advice, crisis support, or clinical treatment.
Eligibility
You must be at least 18 years old to purchase from or use the transactional parts of this Site.
By using the Site, you confirm that you are 18 years or older, or have the consent of a parent or guardian where required.
Products and descriptions
We aim to describe all products accurately. However:
- cover images and formatting may vary slightly by retailer or print run
- availability may vary by region
If a product is listed at an incorrect price or becomes unavailable, we may cancel the order and refund any amount paid.
Orders, payment, and fulfilment
Orders may be processed directly through this Site or through third-party retailers/distributors (such as Amazon, IngramSpark, or other platforms).
Where a third-party processes your order:
- their terms also apply
- fulfilment, shipping times, and returns are handled under that retailer’s policies
Where we process an order directly:
- payment must be completed before fulfilment
- print products will be shipped to the address provided at checkout
Please ensure your details are accurate at the time of purchase.
Returns and refunds
Returns and refunds for print products depend on the seller:
- if purchased through a third-party retailer, their returns policy applies
- if purchased directly from us and the product arrives damaged or defective, contact us within 14 days with details and evidence so we can arrange a replacement or refund
Nothing in these Terms excludes your rights under the Australian Consumer Law.
Personal use licence
When you purchase an Unbroken Pride guide, companion, or journal, you are granted a personal, non-transferable licence for your own private use.
You may:
- use the materials for your own personal reflection and growth
- print or copy worksheets for your own non-commercial use
- share limited personal insights privately with a therapist, partner, or trusted support person
You may not:
- redistribute, resell, or publicly share the full materials
- upload the book or substantial excerpts to public file-sharing sites
- use the materials to create competing commercial products
- copy the content for group programs, courses, or paid services without written permission
Intellectual property
All content on this Site – including text, branding, cover designs, graphics, and downloadable materials – is owned by Joey Prism / Unbroken Pride unless otherwise stated.
You may not reproduce, republish, or commercially exploit Site content without prior written permission, except for fair dealing under Australian copyright law.
Health and safety disclaimer
Unbroken Pride resources are for educational and personal development purposes only.
They are not a substitute for:
- professional therapy
- medical care
- crisis intervention
- emergency services
If you are in distress, experiencing suicidal thoughts, or need urgent support, contact local emergency services or a crisis line immediately.
By using these materials, you accept responsibility for your own pacing, limits, and support needs.
User conduct
You agree not to:
- misuse the Site
- attempt to gain unauthorised access to systems or data
- submit harmful, unlawful, or abusive content
- interfere with the operation of the Site
We may suspend or restrict access where necessary to protect the Site or other users.
Third-party links and services
The Site may link to third-party websites, retailers, or services. We are not responsible for their content, policies, or practices.
Your use of third-party services is at your own risk and subject to their terms.
Limitation of liability
To the fullest extent permitted by law:
- the Site and materials are provided on an “as is” basis
- we do not guarantee uninterrupted or error-free access
- we are not liable for indirect, incidental, or consequential loss arising from your use of the Site or materials
Where liability cannot be excluded under Australian Consumer Law, it is limited to the resupply of the product or the cost of resupply, at our option.
Changes to these Terms
We may update these Terms from time to time. The “Last updated” date will reflect the latest version.
Continued use of the Site after changes means you accept the updated Terms.
Governing law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria, unless consumer law requires otherwise.
Contact
For questions about these Terms: Email: hello@unbrokenpride.com Website: unbrokenpride.com
